CHPA — along with many other organizations, companies, and individuals — has emerged to do its part and take bolder steps to address inequity, expand access, and foster inclusive environments. We took bold, swift actions, establishing two committees for diversity, equity, and inclusion (DEI) — a board-level steering committee and an internal staff-led inclusion, diversity, equity, acceptance (IDEA) committee — to work together to identify tangible steps that CHPA, and its member companies, could take to help promote a more inclusive industry and to support broader efforts to ensure equity for all Americans. Now well-underway, we’ve generated project ideas in the areas of Education & Training, Initiatives & Community Outreach, NextGeneration Pharma Leaders, and Policy. From our internal “Fireside Chats” to CHPA-sponsored DEI webinars and podcasts, we are working together to set a new path forward and do our part to advance equality and opportunity.

DEI Position Statement DEI Policy Statement CHPA Workplace Values

What We've Accomplished

Heather McGhee DEI Event
  • Conducted a member survey to create the first DEI benchmark for the consumer healthcare products industry. 
  • Developed Official CHPA DEI Resource Guide and Policy Statement
  • Table-top discussions on DEI during CHPA's 2020 Leadership Summit (SLS), featuring Heather McGhee and Virtual Regulatory, Scientific & Quality (RSQ) Conference
  • To spotlight CHPA member companies who have embraced inclusive and multicultural marketing, Health in Hand added the Multicultural & Inclusive Campaign of the Year category to the Self-Care Marketing Awards line-up. Judges will be looking for a multicultural and inclusive marketing campaign that represents a diverse audience, which may include Hispanic, African American, Asian, LGBTQ+, and/or People with Disabilities. The campaign should authentically make the diverse audience feel seen, heard, and understood, building trust and relationships for future communication.
  • Hosted CHPA Chat Episode - Building Consumer Trust: Multicultural Brand Marketing
    • Advancing diversity and inclusion through multicultural marketing starts with connecting with consumers and building trust. Join industry leaders, including CHPA Chair Michelle Wang GoodridgeDwylett Montgomery, and Regina Shipman from The Procter & Gamble Company as they discuss how it’s done — the importance of making lasting connections and staying relevant, in part by emphasizing what unifies us and what makes us unique. Listen to the episode here.
  • Product Donation Program: In an effort to serve marginalized and underserved communities, the Initiatives & Community Outreach Subcommittee launched a product donation program that will provide access to consumer healthcare products to specific communities that are most in need. Learn more about how to participate!
  • Completed bias training for all staff
  • Hosted the Fireside Chats dialogue
  • Established a staff Day of Service
  • Through Health in Hand, we developed multi-year community collaborations with diverse organizations to support historically marginalized populations and low health literacy popuations with information and guidance on safely choosing and using self-care products:
    • Black Nurses of Southern Maryland - Distributed medicine safety information at local events, including their annual Health Fair.
    • Safe Kids Worldwide - Shared safe storage and disposal information with at-risk families across Safe Kids' 400 local coalitions.
    • Young Minds Inspired - Shared safe storage information with 300,000 low-income families at 5,000 daycares across the country.

"Volunteering to advocate for the rights of individuals with Down syndrome is very important to my family. Having the flexibility to dedicate an entire weekday to schedule meetings with lawmakers helps us make a real impact."

Robbie McLuckie, Senior Manager, State & Local Government Affairs – Eastern Region

National Urban League Event

Featured Initiative

The National Urban League (NUL) is a historic civil rights organization dedicated to economic empowerment, equality, social justice, and health for African Americans and other underserved groups. CHPA partnered with the NUL and the Greater Washington Urban League Guild in their work to advance racial equality, youth development, health, and wellness. Through a grant for their annual Youth Leadership Summit and for their National Conference & Health Fair, CHPA helped NUL celebrate the Guild's 50th anniversary and reach over 2,000 local families, including giving away over 400 kits of consumer healthcare products at the health fair.

Additional Resources

Scott Melville Headshot
CEO Pledge Commitment
This pledge outlines actions the signatory CEOs will take to cultivate a trusting environment where all employees feel comfortable and empowered.
DEI Resource Guide Cover Page
DEI Resource Guide


CHPA established two committees to champion our DEI work: 1) a board-level steering committee focused on industry initiatives and 2) an internal, staff-led committee focused on organizational initiatives. The two committees work in tandem to share ideas and perspectives that enable our subcommittees to drill deeper into several core focus areas on DEI.


  • Education and Training: Aims to provide a best practice framework for generating educational programs, training, and resources to enhance our understanding of inclusion, diversity, equity, and acceptance. 
  • Initiatives and Community Outreach: Aims to build trust with community leaders, address health disparities through access, education, cultural events, and volunteer opportunities, and ensure that CHPA Member company advertising is reflective of diverse and underserved communities.
  • NextGen Consumer Healthcare Leaders: Aims to increase awareness and representation and support a pipeline of diverse talent in our industry and association, with a specific focus around recruitment, retention, development, and mentorship.
  • Policy: Aims to provide resources, best practices, and policies and procedures designed to promote a fair, equitable, inclusive, and sensitive work environment for all employees.
African American Woman and Colleagues in a corporate setting
DEI Board Steering Committee
Millennial black businesswoman addressing colleagues at a corporate business meeting
Staff IDEA Committee